Customer Service Executive (UK)

spusu is the innovative, successful and forward looking mobile-network Brand of Mass Response Service GmbH.

We are always guided by our motto “quality at the highest level with fair prices”. Due to our continued growth into the UK-Market, we are looking for employees (immediate start) for the role of UK Customer Service Executive (Native Speaker).

Your benefits:

Are you looking for a secure job in a future-oriented industry?

Your search is over. 

What we offer: 

• Company phone 
• Daily fresh lunch menu included
• Fixed working hours
• Fitness & health promotion
• Free fruit, coffee & tea
• Legendary company events

The gross monthly salary for this position starts at €2.102,- (€2.600,- incl. overtime allowance). We are prepared to pay you more depending on your experience and qualifications. 

Your profile:

You have recently lived in the UK for an extended period of time and understand how the Brits tick? Wonderful.

In addition to that you...

• Speak British English fluently (ideally your mother tongue) and German (min. A2)
• Are a natural communicator and are comfortable using computers (esp. Office applications)
• Are happy to work different shifts (including some weekends)
• Are flexible and enjoy working in a team and
• Have a logical and methodical approach to problem solving.

Your tasks:

• Be the first point of contact for our customers
• Advise on our entire product range (No cold calling!)
• Process customer inquiries in alternating shifts
• Document customer data and provide customer support over the phone

Do you think this position is right for you? Now it's up to you to take the first step.

Apply now and let's find out if we're a match.